TERMS.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

SECTION 1 — ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your jurisdiction, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks, and changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions.

SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 — PRODUCTS OR SERVICES
Certain products may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear in the store. However, we cannot guarantee that your device’s screen will display colours precisely.

All of our products are made with care. Some garments are hand-printed, meaning slight variations in colour, placement, and texture may occur. These are not faults — they are part of the uniqueness and individuality of Sabi & Soul products.

We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.

We do not warrant that the quality of any products, services, or information will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

In the event that we make a change to or cancel an order, we may attempt to notify you using the email and/or billing address or phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

SECTION 7 — SHIPPING
We currently ship within the United Kingdom only. Shipping times and rates are calculated at checkout and may vary depending on your location and the shipping method selected.

Orders are typically dispatched within 2–3 working days. Once dispatched, delivery is usually completed within 1–3 business days via Royal Mail or equivalent. All items are carefully packaged and quality checked before leaving our studio.

SECTION 8 — RETURNS AND REFUNDS
We want you to be happy with your purchase. If you are not completely satisfied, you may return your item within 14 days of receipt in its original condition and packaging.

Return shipping costs are the responsibility of the customer unless the item is faulty or damaged. To start a return, please email us at hello@sabiandsoul.co.uk. Please do not send any items back without prior contact.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed back to your original payment method.

SECTION 9 — WARRANTY
All Sabi & Soul products are made with care and covered by a 12-month warranty for manufacturing defects. This warranty does not cover damage due to misuse or improper care, normal wear and tear, accidents, or unauthorised alterations.

To initiate a warranty claim, contact us at hello@sabiandsoul.co.uk with proof of purchase and a description and photo of the issue.

SECTION 10 — PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 — THIRD-PARTY TOOLS AND LINKS
We may provide you with access to third-party tools and links to external websites. These are provided “as is” without warranties or endorsements. We are not responsible for any aspect of these tools or sites, and your use of them is at your own risk.

SECTION 12 — INTELLECTUAL PROPERTY
All content, logos, artwork, and designs on this website are the property of Wabi Sabi Clothing Co LTD. Any reproduction or use without express permission is strictly prohibited.

SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

To the fullest extent permitted by law, Wabi Sabi Clothing Co LTD shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages arising from your use of the website, products, or services.

SECTION 14 — INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Wabi Sabi Clothing Co LTD, its directors, staff, and affiliates from any claim or demand made by a third party arising out of your breach of these Terms or your violation of any law or rights of a third party.

SECTION 15 — GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.

SECTION 16 — CHANGES TO TERMS OF SERVICE
We reserve the right to update, change, or replace any part of these Terms of Service by posting changes to our website. Your continued use of the site after such changes constitutes your acceptance of the revised Terms.

SECTION 17 — CONTACT INFORMATION
Questions about the Terms of Service should be sent to:

Wabi Sabi Clothing Co LTD
Apartment 102 Millau, 2 Kelham Island
Sheffield, England, S3 8RN
hello@sabiandsoul.co.uk